Information We Collect
When you visit our website or use our services, we may collect personal information, such as your name, email address, phone number, and other contact details. We may also collect information about your health, medical history, and treatment preferences, as part of providing you with mental health care.
How We Use Your Information
We use your personal information to provide you with mental health care, including scheduling appointments, communicating with you about your treatment, and maintaining your records. We may also use your information for research and quality improvement purposes, to improve our services and better understand our patients' needs. We may use your email address and other contact information to send you newsletters, updates, and promotional materials, but only if you have given us your explicit consent to do so.
How We Disclose Your Information
We may disclose your personal information to third-party service providers who assist us in providing our services, such as scheduling software, electronic medical records, and billing systems. We ensure that these providers are bound by strict confidentiality obligations and are only permitted to use your information for the purposes for which we have engaged them.
We may also disclose your information as required by law, such as to comply with a subpoena or court order, or to protect our legal rights and interests.
How We Protect Your Information
We take appropriate measures to safeguard your personal information and protect it from unauthorized access, use, or disclosure. We use industry-standard security protocols and technologies to ensure the confidentiality and integrity of your information, both during transmission and storage.
However, please note that no data transmission or storage system can be guaranteed to be 100% secure, and we cannot guarantee the security of your information. We encourage you to take steps to protect your own privacy, such as using strong passwords and not sharing your login credentials with others.
Your Rights and Choices
You have the right to access, correct, and delete your personal information, as well as to object to its processing and request its portability. You also have the right to withdraw your consent to our use of your information for marketing purposes.
To exercise your rights or make a privacy-related request, please contact us at firstname.lastname@example.org. We will respond to your request as soon as reasonably practicable and in accordance with applicable law.