Our Commitment to Transparency and Accountability
At Alevea Mental Health, we value transparency and accountability in all aspects of our practice. We believe that our patients and the broader community have a right to know our policies and practices, as well as their rights and responsibilities when it comes to mental health care. That's why we've created this Statements and Policies page, where you can find information on our key policies, procedures, and commitments.
Your Rights as a Patient
The best mental health treatment plan begins with education. At Alevea Mental Health, we know that knowledge is power. When you know more about your health and options, you’re empowered to make better decisions about your treatment options. Here are a few things to keep in mind, every step of the way:
You don’t have to be silent: Be open and honest about your condition with your providers, family, and even your friends.
You can take action: Research and reading are imperative to understanding mental health. The National Institute for Mental Health is a great place to start for tools and resources.
You can inspire others: When you take decisive steps towards overcoming your mental health conditions, you inspire everyone around you. Your courage may give someone else the motivation to keep going.
Remember, you’re an autonomous individual. You deserve a say in decisions concerning your medical treatments.
Statement of Patient Rights
At Alevea Mental Health, we will not discriminate against anyone due to race, national origin, religion, gender or gender identity, sexual orientation, age, disability, marital status, diagnosis, or any other protected characteristics. Above all, we will treat you with dignity, respect, and consideration at every appointment. Learn more about your patient rights, responsibilities, and how to file a complaint below.
Our Non-Discrimination Statement
Alevea Mental Health acts in compliance with applicable federal civil rights laws and does not discriminate against any patient. We are proud to provide free aids and services to people with disabilities to communicate effectively. This may include sign language interpreters, as well as written information in other formats. We also provide free language services to people whose primary language is not English.
To learn more about our Non-Discrimination Statement or how to file a grievance, please click the link below.
Advance Directive Information
An advance directive is an important document that refers to instructions about your future medical care. In the event that you become unable to speak for yourself, it clearly states your wishes for continuing care.
Each state regulates the use of advance directives differently. In Arizona, there are generally two types of advance directives: a Living Will and a Medical Power of Attorney. If you would like a copy of the official advance directive forms, please visit the website for the Arizona Secretary of State.
If you have a Living Will or Medical Power of Attorney, we encourage you to provide us with a copy for your chart. This will only be used in the unlikely event that you are unable to make your own decisions.
At Alevea Mental Health, we understand that medical information is personal. However, it’s important for us to store such information in order to provide the best care. We are required by law to:
Make sure the medical information that identifies you is kept private
Give you notice of our legal duties and practices concerning your medical information
Follow the terms of the notice that is currently in effect
To view our Note of Privacy Practice in its entirety, please click here.
Our team always strives for open and honest communication. If you have any questions about information regarding your rights, please don’t hesitate to get in touch. You can call at 480-923-6200 Monday through Friday, 9AM to 4PM. Outside of our normal hours, feel free to submit the form on our contact page and a member of our team will be in touch shortly. Thank you for trusting Alevea Mental Health with your care.