Question 1

Does this clinic prescribe medications?

Accepted Answer

Alevea's providers conduct assessments to determine the best treatment plan and can prescribe medication for psychiatric illnesses and other situations requiring medication intervention. Psychotropic medications are useful and appropriate for some conditions, such as severe depression, bipolar disorder, anxiety, and ADHD. However, they are not necessary in every case. Our providers are trained to deal with the psychological and interpersonal aspects of difficulties, as well as prescription of medication. Often, therapy and/or a change in a life situation is the appropriate intervention.

Question 2

What questions should I ask about my medications?

Accepted Answer

- What is the name of the medication, and what is it supposed to do? - How and when do I take it, and when do I stop taking it? - What if I miss a dose? - What foods, drinks, or other medications should I avoid while taking the medication? - Should it be taken with food or on an empty stomach? - Is it safe to drink alcohol while on this medication? - What are the side effects, and what should I do if they occur? - Is there some printed information about the medication available? - What are my options?

Question 3

What kinds of conditions does Alevea Mental Health treat?

Accepted Answer

Alevea's providers treat most mental health conditions including depression, anxiety, bipolar disorder, psychosis, ADHD, PTSD, insomnia, and medication management.

Question 4

What if I am running out of medication?

Accepted Answer

Our providers and staff will assist you in managing your medication. However, it is your responsibility to ensure you do not run out of medications. Scheduling follow ups, not missing your appointments, and communicating with our staff is essential. Please call the Medication Refill Request line and allow 3-5 Business Days to process your request.

Question 5

Does Alevea Mental Health accept insurance?

Accepted Answer

Alevea is contracted and considered In-Network with multiple commercial insurance companies. You can find the list of insurance companies on our website. If you are unsure if Alevea is considered In-Network contact your insurance company and verify prior to scheduling an appointment. Something to consider, every plan is different where the Co-pays, Coinsurance, and Deductables all vary.  We do offer a discounted cash rates that include Student, Veterans, and Public Service member discounts. We will work with you, financially, to ensure you receive the care you need.

Question 6

Does Alevea Mental Health have psychiatrists?

Accepted Answer

The providers at Alevea Mental Health are Physician Assistants that are trained in Adult Psychiatry. They work collaberatively with a board certified psychiatrist. The providers at Alevea Mental Health can conduct an evaluation, diagnose conditions, order labs, and prescribe medications. The providers practice evidence based medicine and strive to be up to date on the most recent treatments and medications.

Question 7

Does Alevea Mental Health Charge a Fee for Administravtive Paperwork?

Accepted Answer

Alevea understands the importance of filling out certain forms for our patients and the time and effort that is needed to complete them. Certain services are not covered by Insurance, therefore to offset the associated time and cost of the providers, there is a small fee associated with the below services.  • Charge for extensive phone consultations (greater than 25 minutes) $50.00 • Charge for copying and distribution of patient medical records. $25.00 • No Show Fee. $25.00 • Charge for insurance authorization of prescription medications. $15.00 • Charge for forms completion FMLA, ESA (Emotional Support Animal), School Letters or       Disability Resource Center forms or other Misc. Forms. $35.00 Alevea Mental Healt DOES NOT complete and Short-Term or Long-Term Disability Paperwork or any Court related documents.

Question 8

Does Alevea Mental Health offer Therapy or Counseling?

Accepted Answer

Alevea works with several therapy and counseling groups in the area. You can find more information in the Scheduling section of the website. Our staff and providers will help refer you to a psychologist, therapist, social worker, or counselor.

Question 9

Does Alevea Mental Health conduct any Court Ordered Evaluations or Legal Counsel?

Accepted Answer

Alevea Mental Health DOES NOT provide Court Ordered Treatment/Evaluations or any Legal Counsel.

Question 10

Does Alevea Mental Health see adolescents or children?

Accepted Answer

Alevea is only licensed for adult patients. Bayless Integrated Health or Banner Behavioral Health does offer adolescent and child psychiatry services.

Question 11

Do I pay for my visit up front or does Alevea bill me?

Accepted Answer

Your co-pays are required at the time of service. We accept all major credit cards and cash or check. Your visit is billed to your insurance company first before any patient balance is calculated. Insurance plans widely vary and depending on your coverage you may end up with a balance due.  We do require our patients to keep a credit card on file in our secure EMR in the event there is an outstanding balance or co-insurance due. We do not charge your card without notifying you in advance. See the Credit Card Authorization Form for more information or call the office with any questions.

PHONE: 480-923-6200

Mon - Thurs: 9am - 6:30pm

Fri: 9am - Noon

Sat / Sun: Closed

Contact

For medication refill Request or New Patient Appointments,

please call the office

Patient Portal

Empact Suicide Line

24 hours / 7 days (480) 784-1500

Arizona State University

hotline

(480) 921-1006